Saving $1.5m in the first year of using Send AI
The insurance industry plays a crucial role in safeguarding individuals and businesses. Historically, technology hasn't been the central focus, leading to a reliance on manual processes. The exchange of numerous documents between customers and insurers has been a common practice, demanding considerable time and effort from employees who manually input information into systems.
Recognizing the challenges in this process, our solution was designed to empower individuals in the industry. Our aim is to enhance efficiency by enabling faster and more accurate document processing. By addressing the time-consuming task of reading and manually inputting information, our solution supports employees in streamlining their workflows, reducing errors, and ultimately improving the overall happiness of their customers.
Results
Embracing technology within your claims processing can yield remarkable results. It's the key to unlocking the full potential of your data, paving the way for increased business opportunities, and ultimately, fostering happier, more satisfied customers.
The Challenge
In this business case, the primary hurdle we faced was the substantial volume of unstructured data that required integration into the company's database, a process that was previously carried out manually. We encountered a diverse range of document types, including scanned documents and images, each necessitating a company-specific data processing approach.
How Send AI was used to solved it?
Understanding that each company processes unique data, a highly adaptable system has been developed, tailored to specific needs. The model is trained on various document types and company business rules, ensuring accurate data extraction, verification, and review. This empowers large enterprises to maximize the tool's capabilities.
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